E-Commerce Manager

Main Responsibilities:

Chief Project Coordinator for an E-Commerce team made up on 5 interconnected “pods”:  Pulse of Customer, Pricing/Analysis, Onboarding, FBA and Branding.

• Responsible for hiring, training, coaching and daily oversight of 10+ associates
• Sole ownership for organizing, communicating, delegating and following up on all interdepartmental tasks.

Through the leads and their teams in each of the above pods:

• • Ensure the proper onboarding, listing and pricing of products on all platforms.
  • Ensure the E-commerce team is well versed in all listing and selling requirements and strategies on the individual platforms.
  • Promote the sale of our branded and commodity products through digital marketing strategies including keyword advertising.
  • Monitor all metrics to ensure we are exceeding all requirements and expectations of the individual platforms.
  • Collaborate with the Purchasing team to maintain comprehensive listing accuracy among all sales platforms.
  • Coordinate with customer service team to maintain high seller ratings by providing great customer experiences and listening to customer experiences.
  • Remain current with social media and other current web trends and practices.
  • Develop e-mail campaigns, on-line promotions and affiliate marketing.
  • Work closely with IT to implement web modifications and correct web bugs.

Requirements:

• Prefer at least 3 years of Internet marketplace and management experience
• Knowledge of listing and selling requirements and strategies on one of these marketplaces:  Amazon, Ebay and Walmart.
• Digital marketing and keyword advertising experience
• Proven ability to meet and exceed sales goals
• Experienced in both managing multiple direct reports and working within a management team that reports to Operations Manager
• Track record of dealing with seller ratings and metrics
• Consistently communicates company directives in a professional manner (written, phone and in-person)
• Strong problem solving and analytical skills.

Desirable:

• Experience researching and/or launching a new marketplace opportunity.

This job is best suited for a person who:

• Embraces challenges, the demands of Internet Marketplaces and the E-commerce world
• Understands each day has its own challenges and is willing and able to adapt to what the day needs even if it displaces other plans and goals
• Executes short & long term goals through affective leadership
• Is analytical and strategic
• Identifies and solves problems quickly
• Is self-motivated
• Gets things done through others by leading as well as managing